recall information
Recall number
REC-001382
PRA number
2018/17003
Campaign number
42I8
Original published date
make and model information
Make
VOLKSWAGEN
Model
TIGUAN
Affected units
39
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Gas-filled shock absorbers on the rear axle may have an incorrect weld on the lower securing eye of the shock absorber.
What are the hazards?
The lower shock absorber attachment can come loose and affect vehicle handling, posing an accident risk.
What should consumers do?
Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair.
For further information consumers can contact the toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8 pm Monday to Friday (AEST) or email recalls@success.volkswagen.net.au
For further information consumers can contact the toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8 pm Monday to Friday (AEST) or email recalls@success.volkswagen.net.au
Supplier details
Volkswagen Group Australia
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
