recall information
Recall number
REC-001383
PRA number
2019/17543
Campaign number
42J4
Original published date
Last updated date
make and model information
Make
VOLKSWAGEN
Model
TIGUAN
Year range
2017 - 2019
Affected units
1,840
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
During a limited production period for Volkswagen Tiguan Allspace vehicles, a certain material used in the production of the rear springs was not approved for use in the process. As a result, there is a danger that a coil spring may break and damage the rear tyres.
What are the hazards?
If a coil spring breaks and damages the rear tyres, this could result in a loss of vehicle control and may lead to a vehicle collision.
What should consumers do?
Volkswagen will be contacting affected consumers to organise a free-of-charge repair of affected vehicles.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit: https://www.volkswagen.com.au/app/locals/find-dealer to arrange a repair.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit: https://www.volkswagen.com.au/app/locals/find-dealer to arrange a repair.
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
