recall information
Recall number
REC-001392
PRA number
2018/16563
Campaign number
50D9
Original published date
Last updated date
make and model information
Make
VOLKSWAGEN
Model
POLO
Affected units
15,263
Identifying features
See updated VIN list
VIN (Vehicle identification number)
What are the defects?
On certain Polo vehicles of a limited production period, the welding on the towing eye in the vehicle tool kit may fail. When in use, the towing eye may tear as a result of forces exerted on it.
What are the hazards?
In the event that the towing eye is torn, the towrope may sling back and cause an injury.
What should consumers do?
Owners will be contacted by direct mail. Owners should contact their nearest Volkswagen dealership to arrange an inspection and repair of the vehicle.
For further information, consumers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer Care on 1800 607 822.
For further information, consumers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer Care on 1800 607 822.
Supplier details
Volkswagen Group Australia
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
