recall information
Recall number
REC-001393
PRA number
2014/14006
Campaign number
55H5
Original published date
make and model information
Make
VOLKSWAGEN
Model
CADDY
Affected units
3,977
What are the defects?
On some Caddy vehicles the attachments of the ball pin for the gas pressure spring on the D pillar can loosen. It cannot be ruled out that the ball pin will subsequently tear off because of the increased strain.
What are the hazards?
If the defect occurs, the boot lid can drop down unexpectedly and may pose an injury risk.
What should consumers do?
A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 607 822.
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
