recall information
Recall number
REC-001394
PRA number
2016/15463
Campaign number
58C9
Original published date
make and model information
Make
VOLKSWAGEN
Model
GOLF, POLO, TIGUAN
Year range
2015 - 2016
Affected units
2,321
What are the defects?
The detent lever of the child lock can break because it was damaged during the production process. As a result of this an active child lock can unnoticeably be switched off. This may lead to the rear doors being operable from inside the vehicle.
What are the hazards?
A child may be able to inadvertently open a rear door from the inside with the child lock on, potentially causing injury to a third party or increasing the risk of injury to occupants inside the vehicle.
What should consumers do?
A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or
contact Volkswagen Customer care on 1800 607 822
contact Volkswagen Customer care on 1800 607 822
Supplier details
Volkswagen Group Australia Pty Ltd.
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
