recall information
Recall number
REC-001396
PRA number
2019/17305
Campaign number
60C9
Original published date
make and model information
Make
VOLKSWAGEN
Model
TIGUAN (AD)
Year range
2014 - 2018
Affected units
9,786
Identifying features
See attached VIN lists
VIN (Vehicle identification number)
What are the defects?
Subsequent heating in the LED module for the sunroof background lighting may result in a short circuit due to humidity ingress into the LED module.
What are the hazards?
Consequently, this may result in failure of the background lighting and subsequent heating can cause scorching damage/burning smell. Under unfavourable conditions a vehicle fire may occur.
What should consumers do?
Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair.
For further information consumers can contact the toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8 pm Monday to Friday (AEST) or email recalls@myvw.com.au
For further information consumers can contact the toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8 pm Monday to Friday (AEST) or email recalls@myvw.com.au
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
