recall information
Recall number
REC-001398
PRA number
2020/18584
Campaign number
64F8
Original published date
make and model information
Make
VOLKSWAGEN
Model
CRAFTER
Year range
2018 - 2020
Affected units
45
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Windows for a limited number of Crafter vehicles may have been incorrectly stored during production and become damaged. Affected windows could allow water into the vehicle and could even fall off the vehicle.
What are the hazards?
A car window falling onto the road could cause an accident involving other road users, causing potential injuries or death.
What should consumers do?
Affected consumers will be contacted directly by Volkswagen to organise an inspection and repair, free of charge.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
