recall information
Recall number
REC-001399
PRA number
2020/18354
Campaign number
66L5 & 66ME
Original published date
Last updated date
make and model information
Make
VOLKSWAGEN
Model
TIGUAN
Year range
2016 - 2020
Affected units
3,242
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The roof spoiler can partially or completely detach from the vehicle, due to the use of an unsuitable adhesive.
What are the hazards?
If the roof spoiler was to detach while driving it could increase the likelihood of an accident that may endanger other road users. This could increase the risk of an accident and injury to vehicle occupants or other road users. In the event of a serious accident this may result in death.
What should consumers do?
Affected consumers will be contacted directly by Volkswagen to organise an inspection and repair, free of charge.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076
(Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076
(Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
