recall information
Recall number
REC-001409
PRA number
2018/16818
Campaign number
69X5 (FORMALLY 69W3)
Original published date
make and model information
Make
VOLKSWAGEN
Model
POLO
Year range
2017 - 2018
Affected units
4,630
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
On MY18 Volkswagen Polo models of a limited production period, the belt buckle on the rear left seat can inadvertently become undone.
What are the hazards?
If the fault occurs, the left rear belt buckle can inadvertently release and, as a result, the passenger is not secured by the restraint system in the event of an accident or when braking hard posing a high risk of injury.
What should consumers do?
Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair.
Should you require any further information, please contact our toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8:00 pm Monday to Friday (AEST) or email recalls@success.volkswagen.net.au
Should you require any further information, please contact our toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8:00 pm Monday to Friday (AEST) or email recalls@success.volkswagen.net.au
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
