recall information
Recall number
REC-001410
PRA number
2019/17958
Campaign number
69Z5
Original published date
Last updated date
make and model information
Make
VOLKSWAGEN
Model
TIGUAN, PASSAT CC
Year range
2015 - 2016
Affected units
5,131
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
A faulty condenser may have been fitted inside the airbag control unit.
What are the hazards?
The faulty condenser can result in either of the following consequences
1. deactivation of the airbag. If the airbag system is switched off, the airbag warning lamp will illuminate.
2. inadvertent activation of airbags or seatbelt pretensioners. The control unit may interpret the faulty condenser as a crash signal (faulty front crash detection), which could cause the airbag(s) and/or seatbelt pretensioner(s) to be triggered incorrectly.
If the airbag is deactivated or is inadvertently activated, this increases the risk of an accident and injury to the vehicle occupants and other road users.
1. deactivation of the airbag. If the airbag system is switched off, the airbag warning lamp will illuminate.
2. inadvertent activation of airbags or seatbelt pretensioners. The control unit may interpret the faulty condenser as a crash signal (faulty front crash detection), which could cause the airbag(s) and/or seatbelt pretensioner(s) to be triggered incorrectly.
If the airbag is deactivated or is inadvertently activated, this increases the risk of an accident and injury to the vehicle occupants and other road users.
What should consumers do?
Volkswagen will contact affected consumers to organise repairs of affected vehicles, free of charge.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer to arrange a repair.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer to arrange a repair.
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
