recall information
Recall number
REC-001412
PRA number
2016/15786
Campaign number
72F9
Original published date
Last updated date
make and model information
Make
VOLKSWAGEN
Model
TIGUAN
Year range
2016 - 2017
Affected units
707
Identifying features
VIN (Vehicle identification number)
What are the defects?
The laser welded seam on the front seat backrests may not have been correctly configured during production, which may impact on the strength of the welded connection.
What are the hazards?
This could potentially lead to injuries sustained by the vehicle occupants in the event of a serious rear collision.
What should consumers do?
Consumers will be contacted by mail. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair.
For any queries or concerns please contact Volkswagen Group Australia Customer Experience Centre on 1800 607 822.
For any queries or concerns please contact Volkswagen Group Australia Customer Experience Centre on 1800 607 822.
Supplier details
Volkswagen Group Australia
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
