recall information
Recall number
REC-001414
PRA number
2021/18862
Campaign number
72L8
Original published date
Last updated date
make and model information
Make
VOLKSWAGEN
Model
TIGUAN
Year range
2020 - 2021
Affected units
32
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
Bolts may not have been installed on the longitudinal adjustment mechanism of the driver seat.
What are the hazards?
A missing bolt may reduce the seat's restraint capability in the event of an accident, increasing the risk of injury to vehicle occupants. In the event of a serious accident, this may result in death.
What should consumers do?
Affected consumers will be contacted directly by Volkswagen to organise an inspection and repair, free of charge.
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
