recall information
Recall number
REC-001499
PRA number
2019/17303
Campaign number
R89910
Original published date
make and model information
Make
Volvo
Model
XC60
Year range
2017 - 2019
Affected units
3,919
Identifying features
See atttached VIN list
VIN (Vehicle identification number)
What are the defects?
Under certain conditions in cold climates, the tailgate lifting arms may freeze.
What are the hazards?
If the defect occurs, it may lead to an unusual noise, loss of function, or complete separation of the tailgate lifting arms, which could result in the internal spring detaching and being propelled in a rearward direction with significant force, which may cause personal injury.
What should consumers do?
Consumers should contact their Volvo dealer and organise an appointment to replace both power operated tailgate lifitng arms.
For more information contact Volvo via https://www.volvocars.com/au
For more information contact Volvo via https://www.volvocars.com/au
Supplier details
Volvo Car Corporation
Who should owners/operators contact for more information?
Contact name
Volvo Customer Care
Contact phone
1300 787 802
Contact email
owners.australia@volvocars.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
