The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

Kia Australia Pty Ltd - KIA CARNIVAL, SORENTO 2021

recall information

Recall number
REC-001615
PRA number
2021/18999
Campaign number
211056
Original published date
Last updated date

make and model information

Make
KIA
Model
CARNIVAL, SORENTO
Year range
2021
Affected units
767

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

The fuel supply pipe may have been damaged during manufacturing, which may result in a fuel leak.

What are the hazards?

If a fuel leak occurs, this can result in an engine compartment fire. A vehicle fire could increase the risk of an accident, serious injury or death to vehicle occupants and other road users.

What should consumers do?

Kia Motors Australia is contacting all known owners of affected vehicles by direct mail. Consumers should contact their nearest Kia Motors Australia dealer to arrange for an inspection and repair of the vehicle, free of charge.

A dealer can be located by visiting https://www.kia.com/au/shopping-tools/find-a-dealer.html

For further information, consumers should contact Kia Motors Australia on 13 15 42.
Supplier details
Kia Australia Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type