The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - MERCEDES BENZ E63S, GT63S 2018 - 2020

recall information

Recall number
REC-001646
PRA number
2021/19072
Campaign number
RC2891
Original published date

make and model information

Make
MERCEDES BENZ
Model
E63S, GT63S
Year range
2018 - 2020
Affected units
36

Identifying features

VIN (Vehicle identification number)

What are the defects?

The screw connection of the power supply on the starter of some vehicles might not have been installed correctly and the wire to the power supply of the starter might come into contact with the starter housing. Over time this could lead to the insulated wires of the power supply wearing due to vehicle movement which could result in a short circuit.

What are the hazards?

A short circuit may result in the vehicle stalling, and a risk of fire. This would Increase the risk of an accident and/or serious injury or death of vehicle occupants and other road users.

What should consumers do?

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.

A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz dealership

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type