The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz C200 2014 - 2015

recall information

Recall number
REC-001658
PRA number
2021/19099
Campaign number
RC2906
Original published date
Last updated date

make and model information

Make
Mercedes-Benz
Model
C200
Year range
2014 - 2015
Affected units
10,063

Identifying features

VIN (Vehicle identification number)

What are the defects?

The vehicle alternator may fail under specific operating and ambient conditions. If the vehicle alternator overheats it may cause a vehicle fire.

What are the hazards?

A vehicle fire could increase the risk of injury or death of vehicle occupants and/or bystanders, as well as property damage.

What should consumers do?

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.

A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Dealership

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type