recall information
Recall number
REC-001672
Campaign number
RC2894
Original published date
make and model information
Make
MERCEDES BENZ
Model
Mercedes-Benz, A, B, CLA and GLA Class
Year range
2017
Affected units
2,847
Identifying features
VIN (Vehicle identification number)
What are the defects?
The component in the universal joint of the steering shaft was not manufactured to specifications. Which may restrict the ability to steer the vehicle over time.
What are the hazards?
If the steering does not perform as expected there is an increased risk of an accident resulting in injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz dealership
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
