recall information
Recall number
REC-001675
PRA number
2021/19118
Campaign number
RC2907
Original published date
make and model information
Make
MERCEDES BENZ
Model
Sprinter VS30
Year range
2018 - 2019
Affected units
322
Identifying features
VIN (Vehicle identification number)
What are the defects?
The front brake hoses may contact the fender liner of the front axle while driving the vehicle, this may result in failure of the brake hoses. Resulting in leaking brake fluid and loss of braking performance or loss of braking ability.
What are the hazards?
A loss of expected braking performance increases the risk of an accident causing injury or death of vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Dealership
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
