The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - MERCEDES BENZ A and CLA Class 2019

recall information

Recall number
REC-001691
Campaign number
RC2919
Original published date

make and model information

Make
MERCEDES BENZ
Model
A and CLA Class
Year range
2019
Affected units
6

Identifying features

VIN (Vehicle identification number)

What are the defects?

The side crash sensor may not be secured correctly to the body of the vehicle. These sensors are used to determine when to deploy the airbags in the event of an accident.

What are the hazards?

If the sensors are not secured correctly in the event of an accident, there may be a delay in triggering the airbag, increasing the risk of injury or death to vehicle occupants.

What should consumers do?

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.

Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Authorised Mercedes-Benz Retailer or Mercedes-Benz Customer assistance centre
Contact phone
1300300896
Contact email
customerassistancecentre@daimler.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type