recall information
Recall number
REC-001703
Campaign number
RC2895
Original published date
make and model information
Make
MERCEDES BENZ
Model
Sprinter Van
Year range
2014 - 2018
Affected units
855
Identifying features
VIN (Vehicle identification number)
What are the defects?
Certain vans with camper body/conversion may experience an electrical fault with the rear axle rotational speed sensor. This fault may result in some of the functions of the Electronic Stability Program (ESP) deactivating. If the ESP control unit functions are deactivated, the driving stability of your vehicle may be impacted.
What are the hazards?
The deactivation of these ESP functions, may increase the risk of an accident resulting in an injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to arrange with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
