recall information
Recall number
REC-003365
PRA number
2011/12625
Campaign number
1525E
Original published date
make and model information
Make
Toyota
Model
Prius NHW11
Affected units
493
What are the defects?
In the electric power steering rack and pinion assembly of affected vehicles, if the steering wheel is frequently turned to the full lock position with high force, there is the possibility that the nuts that secure the pinion shaft may become loose. If the vehicle is continually operated in this condition, the pinion shaft clearance may change, causing power generated by the EPS motor not to be fully transmitted, resulting in reduced power steering assistance.
What are the hazards?
In the worst case, the steering operation may be temporarily limited.
What should consumers do?
All owners of affected vehicles will be contacted at their last known address by recall notification letter.
Owners are advised to contact their authorised Toyota dealership for inspection and replacement of the nuts that secure the EPS pinion shaft.
This will be performed at no cost to vehicle owners.
Owners are advised to contact their authorised Toyota dealership for inspection and replacement of the nuts that secure the EPS pinion shaft.
This will be performed at no cost to vehicle owners.
Supplier details
Toyota Motor Corporation Australia Limited.
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
