recall information
Recall number
REC-003420
PRA number
2012/13070
Campaign number
RC938
Original published date
make and model information
Make
Mercedes-Benz
Model
Vito and Viano
Affected units
100
What are the defects?
If the window air bags are deployed during an accident, the ‘A’ pillar trims may dislodge from their mountings.
What are the hazards?
Vehicle occupants may be struck and injured by the 'A' pillar trims in the event of an accident.
What should consumers do?
Letters will be sent to affected owners.
Owners are advised to contact their authorised Mercedes-Benz dealer to have the ‘A’ pillar trims replaced free of charge.
Please direct all other enquiries to your authorised Mercedes-Benz dealership.
Owners are advised to contact their authorised Mercedes-Benz dealer to have the ‘A’ pillar trims replaced free of charge.
Please direct all other enquiries to your authorised Mercedes-Benz dealership.
Supplier details
Mercedes-Benz
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
