recall information
Recall number
REC-003853
PRA number
2018/17028
Campaign number
LGG69
Original published date
Last updated date
make and model information
Make
LEXUS
Model
LC500h
Affected units
23
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The vehicles have improper programming in the ECU (controls the hybrid system and transmission), when the accelerator pedal is depressed quickly during normal driving conditions, the ECU commanding transmission may not shift gears within the required time period.
What are the hazards?
If this were to occur, warning lights will illuminate and the hybrid system will shut down, resulting in the loss of motive power (but not power steering or braking assist). Loss of motive power while driving at higher speeds could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.
What should consumers do?
Lexus Australia will contact owners by SMS/email/phone and or recall notification at their last known address advising of this recall and requesting the vehicle be presented to their preferred Lexus Dealer.
Owners who require more information can contact their preferred Lexus Dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday 8am-6pm (AEDT))
Owners who require more information can contact their preferred Lexus Dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday 8am-6pm (AEDT))
Supplier details
Toyota Motor Corporation Australia Limited
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
