recall information
Recall number
REC-003859
PRA number
2018/17211
Campaign number
LGGA0
Original published date
Last updated date
make and model information
Make
Toyota
Model
LEXUS LS500
Affected units
73
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The vehicle is equipped with a stop-start system that automatically stops and restarts the engine when the vehicle is stationary (e.g. at a stop light). Due to improper programming of the engine control computer, the engine may stall during acceleration from the stationary position when the engine restarts within a specific time range after the engine stops.
What are the hazards?
Loss of motive power while driving could cause a hazard to other road users. This could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.
What should consumers do?
Lexus Australia will contact owners of affected vehicles and request that an appointment be made for the vehicle to be inspected at their preferred Lexus dealership.
Consumers can find their local Lexus dealership via the website at https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEDT) or email enquiries@lexusenquiries.com.au
Consumers can find their local Lexus dealership via the website at https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEDT) or email enquiries@lexusenquiries.com.au
Supplier details
Toyota Motor Corporation Australia
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
