recall information
Recall number
REC-003866
PRA number
2019/17377
Campaign number
UGG04
Original published date
Last updated date
make and model information
Make
Toyota
Model
LEXUS LS500, LS500h & IS300h
Affected units
183
Identifying features
See attached VIN table and VIN list
VIN (Vehicle identification number)
What are the defects?
Vehicles are equipped with run-flat tyres with a sidewall reinforcement layer inside the tyre. Due to an improper assembly process, a crack may develop on the tyre sidewall reinforcement layer, expanding over time and potentially affecting the tyre deflection causing the temperature of the tyre to increase.
What are the hazards?
Under certain driving conditions, such as highway driving with low tyre pressure, portions of the tyre tread layer could separate, causing a reduction of vehicle stability and increasing the risk of an accident.
What should consumers do?
Lexus Australia will contact owners of the affected vehicles and request that they present their vehicle to their preferred Lexus dealer for rectification. Lexus will arrange alternative transport for the owner. This rectification will be carried out free of charge.
Consumers can find their local Lexus dealership via the website at https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact their Lexus Dealer or the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm (AEDT)).
Consumers can find their local Lexus dealership via the website at https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact their Lexus Dealer or the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm (AEDT)).
Supplier details
Toyota Motor Corporation
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
