recall information
Recall number
REC-003885
PRA number
2019/17651
Campaign number
UGG07
Original published date
Last updated date
make and model information
Make
Toyota
Model
PRIUS
Affected units
21
Identifying features
See attached VIN list
What are the defects?
The 12 volt auxiliary battery may stop charging due to improper soldering on the circuit board in the vehicles DC/DC converter.
What are the hazards?
If the auxiliary battery stops charging, the warning lamps will illuminate to alert the driver of a hazard.
Prolonged use of the vehicle may result in the hybrid system shutting down, increasing the risk of an accident due to a loss of drive.
Prolonged use of the vehicle may result in the hybrid system shutting down, increasing the risk of an accident due to a loss of drive.
What should consumers do?
Toyota will contact registered owners by mail at their last known address, requesting the owner make an appointment at their preferred Toyota Dealer for inspection and replacement of the DC/DC converter, free of charge.
For more information, contact your preferred Toyota Dealer or contact the Toyota Recall Assist Helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST).
For more information, contact your preferred Toyota Dealer or contact the Toyota Recall Assist Helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST).
Supplier details
Toyota Motor Corporation
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
