recall information
Recall number
REC-003890
PRA number
2019/17729
Campaign number
RC2702
Original published date
make and model information
Make
Mercedes-Benz
Model
GLC 220, E300
Affected units
4
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The engine crankshaft may have surface damage due to a manufacturing error.
What are the hazards?
The crankshaft may fail, resulting in sudden engine damage causing the engine to stop functioning. This may increase the risk of an accident and injury to vehicle occupants, and other road users.
What should consumers do?
Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge repair.
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
