recall information
Recall number
REC-003921
PRA number
2020/18591
Campaign number
00 61 6505 00 & 00 61 6705 00
Original published date
Last updated date
make and model information
Make
BMW
Model
3, 5, 7 SERIES, X5, MINI COUNTRYMAN
Affected units
62
Identifying features
See attached VIN list
What are the defects?
Foreign bodies or particles may have entered the battery cells and could cause a malfunction in a fully charged high-voltage battery.
What are the hazards?
These impurities could activate a short circuit within the high-voltage battery. This short circuit could cause a fire, increasing the risk of an accident and injury or death to vehicle occupants and/or other road users.
What should consumers do?
BMW Australia will contact all known owners. Consumers may contact an authorised BMW Service centre, or call the BMW Group Customer Interaction Centre on 1800 813 299 to arrange inspection and repair.
Consumers can also contact BMW Group Australia via the BMW Group Australia website: https://www.bmw.com.au
For further information, consumers can go to the BMW Australia website, and using either their vehicle's VIN or chassis number, check to see if their vehicle has an outstanding technical action, or an outstanding safety recall via https://www.bmw.com.au/en/topics/offers-and-services/recalls.html
Consumers can also contact BMW Group Australia via the BMW Group Australia website: https://www.bmw.com.au
For further information, consumers can go to the BMW Australia website, and using either their vehicle's VIN or chassis number, check to see if their vehicle has an outstanding technical action, or an outstanding safety recall via https://www.bmw.com.au/en/topics/offers-and-services/recalls.html
Supplier details
BMW Australia Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
