recall information
Recall number
REC-003924
PRA number
2020/18681
Campaign number
00 31 0202 00
Original published date
Last updated date
make and model information
Make
BMW
Model
X5, X6, X7
Affected units
14
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a fault in the welding process, a weld seam on the front axle was not welded properly.
What are the hazards?
The incorrect welding can lead to a complete separation of the right hand side tension strut, resulting in loss of steering control.
Sudden loss of steering control increases the risk of accident, causing serious injury or death to vehicle occupants and/or other road users.
Sudden loss of steering control increases the risk of accident, causing serious injury or death to vehicle occupants and/or other road users.
What should consumers do?
All known owners will be contacted by BMW Group Australia Ltd or a BMW dealer.
Consumers may contact an authorised BMW Service centre, or call the BMW Group Customer Interaction Centre on 1800 813 299 to arrange inspection and repair.
Consumers can also contact BMW Group Australia via the BMW Group Australia website: https://www.bmw.com.au
For further information, consumers can go to the BMW Group Australia website, and using either their vehicle's VIN or chassis number, check to see if their vehicle has an outstanding Technical Action, or an outstanding safety recall.
https://www.bmw.com.au/en/topics/offers-and-services/recalls.html
Consumers may contact an authorised BMW Service centre, or call the BMW Group Customer Interaction Centre on 1800 813 299 to arrange inspection and repair.
Consumers can also contact BMW Group Australia via the BMW Group Australia website: https://www.bmw.com.au
For further information, consumers can go to the BMW Group Australia website, and using either their vehicle's VIN or chassis number, check to see if their vehicle has an outstanding Technical Action, or an outstanding safety recall.
https://www.bmw.com.au/en/topics/offers-and-services/recalls.html
Supplier details
BMW Australia Ltd
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.