recall information
Recall number
REC-004958
Campaign number
RC2935
Original published date
make and model information
Make
Mercedes-Benz
Model
GLC, E and EQC
Year range
2020
Affected units
17
Identifying features
VIN (Vehicle identification number)
What are the defects?
The electrical connectors of the side crash sensors may not meet manufacturing specifications. These sensors are used to determine when to deploy the airbags in the event of an accident. If the sensors do not operate as designed, it may result in a delay in the operation of the airbags.
What are the hazards?
In the event of an accident, a delayed operation of the airbags increases the risk of injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to arrange with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
