recall information
Recall number
REC-004960
Campaign number
JC0050
Original published date
make and model information
Make
Jayco Journey & Starcraft Caravan
Model
16.51-3.OB
Year range
2012 - 2020
Affected units
754
Variant applicability
This model does not include variants
Identifying features
VIN (Vehicle identification number)
What are the defects?
The VIN plate fitted may display incorrect load rating and tyre specifications. The incorrect information on the VIN plate might result in inappropriate tyres to be fitted.
What are the hazards?
If fitted with inappropriate tyres, and the caravan is loaded to the specifications on the VIN plate this may result in the failure of the tyre. This increases the risk of an accident resulting in injury or death to the occupants of the tow vehicle or other road users.
What should consumers do?
Affected caravans will require the replacement of the VIN plate and inspection and/or replacement of all three tyres (including spare).
Owners should call their closest Jayco Dealer or Jayco Authorised Service Agent and book their caravan for rectification work free of charge.
To find the nearest Jayco Dealer or Service Agent, enter your postcode at www.jayco.com.au.
Owners should call their closest Jayco Dealer or Jayco Authorised Service Agent and book their caravan for rectification work free of charge.
To find the nearest Jayco Dealer or Service Agent, enter your postcode at www.jayco.com.au.
Supplier details
JAYCO UNIT TRUST
Who should owners/operators contact for more information?
Contact name
Jayco customer Service
Contact phone
1800 331 601
Contact email
info@jayco.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
