recall information
Recall number
REC-004964
Campaign number
S202114
Original published date
make and model information
Make
ISUZU
Model
D-MAX Genuine Canopy Roof Racks
Year range
2021
Affected units
98
Identifying features
VIN (Vehicle identification number)
What are the defects?
The internal bracing upper mounts for the Genuine Isuzu Canopy Roof Rack may not meet the manufacturing specifications, should the mount become loose or detached it could result in damage to the canopy shell if remained undetected.
What are the hazards?
If the roof rack becomes loose or detached while loaded this could result in the load being lost. Additionally, in the event of an accident the roof rack may detach increasing the risk of injury or death to vehicle occupants and other road users.
What should consumers do?
Owners should make an appointment with an authorised Isuzu UTE dealer. The dealer will check and verify the installation of the Canopy Roof Rack system and if the fitted product is found to be defective then a full replacement will be provided free of charge.
It is highly recommended to not use the Canopy Roof Rack until it has been inspected by local Isuzu UTE Dealer.
It is highly recommended to not use the Canopy Roof Rack until it has been inspected by local Isuzu UTE Dealer.
Supplier details
Isuzu UTE Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Isuzu UTE Dealer
Contact phone
1300 147 898
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
