recall information
Recall number
REC-004965
Campaign number
WGG61
Original published date
make and model information
Make
Toyota
Model
Prius
Variants
Prius 1.8L Hybrid, Prius I-TECH 1.8L Hybrid
Year range
2021
Affected units
7
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software fault in the vehicle’s Electronic Control Unit (ECU) a loss of motive power may occur while driving. If this should happen, warning lights would illuminate and the vehicle’s hybrid system would shut down.
What are the hazards?
A loss of motive power could increase the risk of an accident causing injury or death of vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Toyota and asked to make an appointment at their preferred Toyota dealer for rectification, free of charge. The rectification involves reprogramming of the vehicle's hybrid ECU.
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Toyota Recall Assist Helpline
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
