The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz S class (223 series). 2021

recall information

Recall number
REC-004989
Campaign number
RC2953
Original published date

make and model information

Make
Mercedes-Benz
Model
S class (223 series).
Year range
2021
Affected units
56

Identifying features

VIN (Vehicle identification number)

What are the defects?

A nozzle within the suction jet pump in the fuel tank may become detached. This could result in a sudden loss of power.

What are the hazards?

A sudden loss of power while driving increases the risk of an accident and injury or death to vehicle occupants or other road users.

What should consumers do?

Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.

Alternatively, owners can use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking

Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type