The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz S450 2021

recall information

Recall number
REC-005015
Campaign number
RC2958
Original published date

make and model information

Make
Mercedes-Benz
Model
S450
Year range
2021
Affected units
193

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a software issue with the airbag control unit, the front passenger airbag may become deactivated.

What are the hazards?

If the airbag is deactivated in the event of an accident, this may increase the risk of injury or death to vehicle occupant.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost.

A full list of authorised dealerships can be found at www.mercedes-benz.com.au

Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type