The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz X Class 2018 - 2019

recall information

Recall number
REC-005027
Campaign number
RC2960
Original published date

make and model information

Make
Mercedes-Benz
Model
X Class
Year range
2018 - 2019
Affected units
2,223

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a manufacturing issue with the return line of the oil cooler it may become damaged and oil could leak onto the road.

What are the hazards?

An oil leak onto the road increases the risk of an accident causing injury or death to vehicle occupants and other road users.

What should consumers do?

Owners can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost.

A full list of authorised dealerships can be found at www.mercedes-benz.com.au

Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type