recall information
Recall number
REC-005028
Campaign number
RC2970
Original published date
make and model information
Make
Mercedes-Benz
Model
A250 e Hatch
Year range
2020 - 2021
Affected units
4
Identifying features
VIN (Vehicle identification number)
What are the defects?
The sealing of the high-voltage battery housing may reduce overtime, allowing moisture to enter. The moisture may result in the corrosion of the battery potentially resulting in an electrical short increasing the risk of a fire.
What are the hazards?
A vehicle fire increases the risk of injury or death to vehicle occupants or other road users.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
