recall information
Recall number
REC-005044
Campaign number
11D138
Original published date
make and model information
Make
HYUNDAI
Model
Ioniq
Variants
Ioniq EV
Year range
2017 - 2019
Affected units
246
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Under certain driving condition the vehicle fail-safe mode may be activated. If this occurs the EV ready lamp will flash accompanied with reduced acceleration and a loss of motive power. In addition, there is a risk of an unintended acceleration following full accelerator pedal release.
What are the hazards?
A loss of motive power, or an unintended acceleration while driving could increase the risk of an accident causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owner can contact their preferred authorised Hyundai dealer to have the work carried out as soon as possible at no cost.
Before having the vehicle repaired, attention is required on the potential unintended slow acceleration that can be overcome by applying the brake pedal.
Before having the vehicle repaired, attention is required on the potential unintended slow acceleration that can be overcome by applying the brake pedal.
Supplier details
Hyundai Motor Company Pty Ltd
Who should owners/operators contact for more information?
Contact name
Hyundai Customer Care
Contact phone
1800 186 306
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
