recall information
Recall number
REC-005068
Campaign number
XGG08
Original published date
make and model information
Make
Toyota
Model
C-HR and Yaris
Variants
C-HR (Petrol, Hybrid and AWD), GR Yaris, Yaris (Petrol and Hybrid), Yaris Cross (Petrol, Hybrid and AWD)
Year range
2020 - 2021
Affected units
18,471
Identifying features
VIN (Vehicle identification number)
What are the defects?
The vehicle's front radar sensor which supports certain driver assistance features, including the Pre-Collision System (PCS) may not have been calibrated during vehicle manufacture. This could result in the PCS not operating as intended.
What are the hazards?
The PCS may fail to detect a vehicle in front and warn the driver or apply the brake assist as intended which may increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Toyota will contact affected owners in writing, requesting that owners make an appointment at their preferred Toyota dealer to inspect and if required adjust the front radar sensor, free of charge.
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Toyota Recall Assist helpline
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
