recall information
Recall number
REC-005071
Campaign number
00 61 5706 00
Original published date
make and model information
Make
BMW
Model
X5
Variants
xDrive45e PHEV
Year range
2020
Affected units
20
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the battery does not meet specifications and may experience an electrical short circuit when fully charged, which could result in a fire.
What are the hazards?
A vehicle fire may increase the risk of serious injury or death to vehicle occupants, bystanders and/or damage to property.
What should consumers do?
Owners can contact their most convenient authorised BMW dealership to have the work carried out as soon as possible at no charge.
Note: Consumers to bring their vehicle’s to the workshop appointment with the state of charge as low as possible.
Please do not charge the vehicle via cable. Only operate the vehicle under the conditions described below until the work is complete.
Setting using the central display:
1. Settings
2. Drive mode
3. Battery control
4. Set or leave the battery charge on 30%.
Please do not use the manual gearshift mechanism, the sport shift on the selector lever or the shift paddles on the steering wheel.
Note: Consumers to bring their vehicle’s to the workshop appointment with the state of charge as low as possible.
Please do not charge the vehicle via cable. Only operate the vehicle under the conditions described below until the work is complete.
Setting using the central display:
1. Settings
2. Drive mode
3. Battery control
4. Set or leave the battery charge on 30%.
Please do not use the manual gearshift mechanism, the sport shift on the selector lever or the shift paddles on the steering wheel.
Supplier details
BMW Australia Limited
Who should owners/operators contact for more information?
Contact name
BMW Group Australia - Customer Interaction Centre
Contact phone
1800 243 675
Contact email
cicinfo@bmwgroup.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
