recall information
Recall number
REC-005304
Campaign number
0013590300
Original published date
make and model information
Make
BMW
Model
X3, X4, and 5 Series
Year range
2016 - 2020
Affected units
107
Identifying features
VIN (Vehicle identification number)
What are the defects?
A software update issue may lead to an engine failure whilst driving and a red Check Control message "Drive faulty” may also appear.
What are the hazards?
A sudden loss of engine power increases the risk of an accident and injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles can contact their authorised BMW Dealer to schedule an appointment to have the work carried out free of charge.
You can locate your closest authorised BMW Dealer at www.bmw.com.au/dealers or call the BMW Australia Recall Hotline on 1800 243 675.
For further information and to contact a preferred authorised BMW Dealer service centre via the web, consumers can also utilise the BMW Australia recall webpage
and using either the vehicle's VIN or registration, check to see if the vehicle has an outstanding safety recall or technical action. www.recall.bmw.com.au
You can locate your closest authorised BMW Dealer at www.bmw.com.au/dealers or call the BMW Australia Recall Hotline on 1800 243 675.
For further information and to contact a preferred authorised BMW Dealer service centre via the web, consumers can also utilise the BMW Australia recall webpage
and using either the vehicle's VIN or registration, check to see if the vehicle has an outstanding safety recall or technical action. www.recall.bmw.com.au
Supplier details
BMW Australia Ltd
Who should owners/operators contact for more information?
Contact name
BMW Australia's Recall Hotline
Contact phone
1800 243 675
Contact email
info@bmw.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
