recall information
Recall number
REC-005370
PRA number
2019/17914
Campaign number
UGG44
Original published date
make and model information
Make
LEXUS
Model
Lexus CT200h MY2019
Year range
2019
Affected units
5
Identifying features
VIN (Vehicle identification number)
What are the defects?
The gas struts that hold the back door open may be manufactured improperly, which may allow the gas charge to leak.
What are the hazards?
If a sufficient amount of gas leaks while the back door is open, the gas struts may fail and pose a risk of injury.
What should consumers do?
Owners of the involved vehicles will be contacted by mail, requesting the registered owner to make an appointment at their preferred Lexus dealer for rectification, free of charge.
To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers should contact the Lexus Customer Assistance Centre on
1800 023 009 (Monday to Friday, 8am-6pm AEST).
To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers should contact the Lexus Customer Assistance Centre on
1800 023 009 (Monday to Friday, 8am-6pm AEST).
Supplier details
Toyota Motor Corporation
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
