recall information
Recall number
REC-005374
PRA number
2020/18243
Campaign number
VGG05
Original published date
make and model information
Make
LEXUS
Model
Lexus ES300h, Lexus GS, IS, LX, LS, Lexus IS-F , Lexus LC, RX, NX and RC
Year range
2013 - 2019
Affected units
11,497
Identifying features
VIN (Vehicle identification number)
What are the defects?
The fuel pump on affected vehicles may stop operating. If the fuel pump stops working, warning lights and messages may display on the instrument panel, and the engine may not run smoothly. This can result in the vehicle stalling and the vehicle may not be able to be restarted.
What are the hazards?
A loss of power while driving could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.
What should consumers do?
Lexus will contact affected owners in writing with an interim notification advising of this safety recall and asking them to make an appointment at their preferred Lexus dealer for repairs, free of charge.
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
This recall was extended on 30 October 2020 to include additional vehicles.