The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED - LEXUS Lexus LX & NX 2021 - 2022

recall information

Recall number
REC-005411
Campaign number
XGG22
Original published date
Last updated date

make and model information

Make
LEXUS
Model
Lexus LX & NX
Variants
LX500d (Standard, F Sport, Sports Luxury),, LX600 (Standard, F Sport, Sports Luxury, Ultra Luxury), NX350 Hybrid (F Sport, Luxury, Sports Luxury),, NX450 Plug-In Hybrid (F Sport),
Year range
2021 - 2022
Affected units
662

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a software issue, if the Vehicle Stability Control (VSC) system is turned off, it may not default to the ON setting the next time the vehicle is started. This may result in a loss of vehicle control.

Warning lights will illuminate, indicating to the driver that the VSC is not activated.

What are the hazards?

A loss of vehicle control will increase the risk of an accident, causing injury or death to vehicle occupants and other road users.

What should consumers do?

Lexus Australia will contact affected owners in writing, requesting that owners make an appointment at
their preferred Lexus dealer to update the software program, free of charge.
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Who should owners/operators contact for more information?

Contact name
Lexus Customer Assistance Centre
Contact phone
1800 023 009
Contact email
enquiries@lexus.com.au
Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type