recall information
Recall number
REC-005420
Campaign number
RC2982
Original published date
make and model information
Make
Mercedes-Benz
Model
C Class
Year range
2018
Affected units
887
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, an electrical wire may have been routed incorrectly in the engine compartment causing damage to its insulation and resulting in a short circuit.
What are the hazards?
A short circuit may cause a fire and could increase the risk of an accident, serious injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost to them.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, bookings can be made online at www.merecedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, bookings can be made online at www.merecedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer assistance center
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
