recall information
Recall number
REC-005446
Campaign number
RC3021
Original published date
make and model information
Make
Mercedes-Benz
Model
E220 D
Year range
2016 - 2018
Affected units
26
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the timing chain may wear prematurely and break. As a result the vehicle may experience a sudden loss of power.
What are the hazards?
A loss of power while driving increases the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
