recall information
Recall number
REC-005447
Campaign number
RC3022
Original published date
make and model information
Make
Mercedes-Benz
Model
S450, C 200
Year range
2021
Affected units
264
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the rear turning indicators, brakes and hazard lights may not operate as intended. The driver will receive warning signals in the instrument cluster.
What are the hazards?
If the rear lighting system of the vehicle is not operating as intended, other road users would be unable to identify if the vehicle is turning, braking or reversing. This could increase the risk of an accident causing serious injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.