recall information
Recall number
REC-005460
Campaign number
RC3032
Original published date
make and model information
Make
Mercedes-Benz
Model
GLC and EQC
Year range
2021
Affected units
2
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the headlights may not operate as intended.
What are the hazards?
If the vehicle headlights do not operate as intended, it could increase the risk of an accident causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
Owners may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
Owners may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
