recall information
Recall number
REC-005465
Campaign number
RC3040
Original published date
make and model information
Make
Mercedes-Benz
Model
A Class
Year range
2019
Affected units
326
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the volume of transmission oil in vehicles may be too high or too low.
What are the hazards?
Incorrect levels of transmission oil could result in the vehicle stalling. If the oil level is too high, oil may leak and cause a fire. These hazards increase the risk of an accident causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
