recall information
Recall number
REC-005476
Campaign number
010169
Original published date
make and model information
Make
MITSUBISHI
Model
OUTLANDER
Year range
2021 - 2022
Affected units
6,552
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue with the In-Vehicle Infotainment (IVI) unit, the rear-view camera display may not display the rear camera image as intended.
What are the hazards?
If the rear-view camera display does not display the rear camera image while reversing the vehicle, it could increase the risk of an accident causing serious injury or death to any persons located behind the vehicle.
What should consumers do?
Mitsubishi Motors Australia will contact owners in writing and advise them to present their vehicle to their preferred Mitsubishi Motors dealer to have the IVI software updated, free of charge.
Note: The repairs may be performed by any Mitsubishi Motors dealer regardless of where the vehicle was purchased.
Note: The repairs may be performed by any Mitsubishi Motors dealer regardless of where the vehicle was purchased.
Supplier details
MITSUBISHI MOTORS AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Customer Service
Contact phone
1300 131 211
Contact email
customerservice@mmal.com.au
Contact website
mitsubishi-motors.com.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
